Course curriculum

    1. Overview and Outcomes

    2. Incident Response and Incident Management

    3. Response Team Scaling

    4. Integrate Further with Your Organization

    1. Preparing to Respond

    2. Response Plan, Contact Plan, and Preparing for On Call

    1. Assessing Priority

    2. Incident Severity Guideline

    3. Incident Impact Guideline

    4. Incident Priority Guideline

    1. Communicating effectively

    2. Communicating Conditions Actions Needs

    1. Handover and escalation

About this course

  • $89.00
  • 22 lessons
  • 1.5 hours of video content

Respond to incidents effectively